Effective listening and effective questioning are like the two sides of the same coin. You cannot experience the benefits of effective listening without effective questioning and you cannot ask effective questions without effective listening.

Students enrolled
Created by:
Nitin Shah
Language: English
This course includes
On demand Videos
10137 years, 10 months
Units & Quizes
Access on Mobile and Laptop
Unlimited Lifetime Access
Certificate of Completion

Have you ever been:

  • Confused because you were in a conversation with someone who spoke a lot without really saying anything?
  • In a situation where you were being accused of something but were not able to pin point what were you being accused of?
  • In a fight but weren’t really able to figure out what the fight was about?
If yes, this course is meant for you!!!

Do you relate to any of the following scenario's?

  • If you are into sales or marketing, have you been with a client who was not able to describe what he/she really wants and why he/she wants it?
  • If you are an HR professional, have you had employees constantly complaining but despite your best efforts to listen to their complaints, you weren’t able to find the source of the problem or get specific information that can help you help them?
  • Have you been a part of hiring interview where you weren’t really sure whether the interviewee was good or was just faking to be good?
  • If you are a trainer, have you been in a program where participants kept getting into arguments without being able to explain what was their concern or their question?
  • If you are a therapist or a coach, you would surely have been in sessions where the client even after an hour-long conversation was all over the place. You weren’t able to understand what problem does the client wants to work on and how exactly you can help?
  • In personal life, do you have friends, family members or a partner who has a problem? You would really like to help, if only you could understand what their problem is.

Wouldn’t it be great to:

  • Have the ability to get specific relevant information in each of the above situations?
  • Have the skill to extract information out of individuals or a group of people during a meeting or an interaction?

Wondering how exactly would you be able to do this?

The answer is quite simple: Asking the right questions at the right time, Isn’t it?

In this course:

You are going to begin by understanding the limitations of language and why language despite being our primary mode of communication, it is also probably the single biggest reason for miscommunication. You will then explore the NLP Meta Model in a way that will help you listen and ask questions to overcome these limitations. This will obviously not just help you improve your communication but also help you understand yourself and others more clearly which is the basis for building better and more meaningful relationships.

What you'll learn:

  • Develop open and more trusting relationships
  • Get a deeper understanding of others and their perspectives
  • Learn to stop judging and start listening
  • Make decisions based on information rather then assumption
  • Reduce levels of tension and conflict during tricky conversations
  • Build skills to keep the conversation focused
As a bonus, we have added the NLP T.O.T.E model used for understanding strategies that people follow. The questions based on this model can help you get a deeper understanding of human behaviour.

Course Curriculum

    • What is Meta Model? 00:02:15
    • Meta Model Purpose 00:04:06
    • Surface Structure and Deep Structure 00:06:17
    • Simple and Comparative Deletion 00:05:24
    • Lack of Referential Index and Unspecified Verbs 00:06:06
    • Nominalization 00:03:10
    • Universal Quantifier 00:03:28
    • Model Operators 00:04:14
    • Mind Reading, Cause and Effect 00:03:32
    • Lost Performative 00:02:06
    • Complex Equivalence 00:02:03
    • Quiz – Ask Questions to challenge violations Unlimited
    • Using Meta Model effectively 00:02:13
    • NLP Strategies 00:06:14
    • Understanding how we do what we do FREE 00:07:28
    • T.O.T.E 00:05:19
    • TOTE Examples 00:04:13
    • TOTE – Questions 00:08:26
Profile Photo
Nitin Shah
4.76 4.76

About Instructor

CEO of the Institute of Clinical Hypnosis And Related Sciences, currently working on spreading awareness about the application of Hypnosis as an effective tool to create a behavioural change (both internal & external).

Course Reviews


2 ratings
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  1. Avatar for Nitin Shah



    TOTE Model was slightly heavy to take in. There were so many things that it became slightly difficult to follow. However, the overall module was informative and interesting.

  2. Avatar for Nitin Shah



    Meta model is an excellent tool for understanding how to question people and to get better and deep rooted answers.
    TOTE is a good tool to use to understand the triggers of the person

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